Shipping policy

Last updated: 19 October 2026

Where we ship

We ship to addresses in Australia and New Zealand.

Shipping rates

• Australia, standard: $10. FREE on orders of $100 or more.
• Australia, express: $15.
• New Zealand, standard: $20.

All prices are in Australian dollars. The shipping options and costs for your address appear at checkout before you pay.

Dispatch

Orders are packed and dispatched from our warehouse in Huntingwood, NSW, within 1 to 2 business days. Once your order is on its way, we'll email you a tracking link.

Problems with delivery

If your parcel is late, lost or arrives damaged, let us know through our contact form with your order number and we'll sort it out with the carrier. Please double-check your address at checkout. We can't be responsible for parcels sent to an address that was entered incorrectly.

New Zealand orders

New Zealand orders may be subject to import duties or GST charged by New Zealand authorities. If any apply, they're the customer's responsibility.